Dervans Fashions Loughrea Seeks Experienced Ecommerce & Social Media Coordinator

Dervan’s Fashions Loughrea Seeks Experienced Ecommerce & Social Media Coordinator

Dervans Fashions, a renowned fashion retailer based in Loughrea, is currently seeking a dedicated and innovative Ecommerce & Social Media Coordinator. This exciting role will focus on enhancing Dervan’s digital presence and managing online sales to deliver an exceptional shopping experience for its growing customer base. The ideal candidate will have strong organisational skills, a keen understanding of digital marketing, a flair for digital design work and have a passion for fashion.

Key Responsibilities: (including but not limited to)

1. Website Management:

• Daily update the website with new products, ensuring accurate descriptions, pricing, and stock levels.
• Gain and maintain a in depth knowledge of stocks in store to ensure they are reflected online.
• Create, develop and deploy engaging website content creating a consistent look and feel throughout all website and social media content.
• Copyedit and proofread all web content.
• Preparation of advertising material for use online such as banner ads etc.
• Ensure web-based information is archived for future needs and reference.
• Monitor website performance and user experience, making recommendations for improvements.
• Working closely with management to deliver well-structured content across all relevant digital channels and assist with the development of a digital strategy.
• Coordinate with suppliers to maintain stock imagery and brand representation.

2. Online Sales Coordination:

• Oversee online sales processes, ensuring smooth transactions and exceptional customer service, dealing with sales enquiries in a timely and professional manner.
• Analyse sales data and customer feedback to identify opportunities for growth and improvement.
• Collaborate with management to design promotional campaigns and special offers.

3. Social Media Management:

• Develop and implement a social media strategy to enhance brand awareness and engage with our audience.
• Create, schedule, and publish engaging content across platforms (Instagram, Facebook, TikTok, etc.).
• Monitor social media trends and competitor activities to adapt our strategy as needed.
• Respond to customer enquiries and comments in a timely and professional manner.

4. Reporting & Analysis:

• Prepare regular reports on online sales performance, website traffic, and social media engagement.
• Use analytics tools to track key performance indicators and adjust strategies accordingly.
• Analysing new digital trends and assessing whether they would be beneficial for the business and identifying areas of possible business improvement.

5. Telephone Sales & Enquiries:

• Handling telephone enquiries from customers and suppliers.
• Delegating calls to relevant departments.

Qualifications:

• Previous experience in online sales, e-commerce, or social media management, preferably in retail.
• A strong flair for digital design work.
• Strong understanding of fashion trends and customer preferences.
• Proficient in using social media platforms and analytics tools.
• Excellent written and verbal communication skills.
• Ability to multitask and work in a fast-paced environment.
• Previous knowledge of website management (e.g. Shopify) is a plus.
• Previous retail floor experience would be beneficial.

What Dervans Fashions Loughrea Offer:

• Competitive salary and performance related bonuses and store discount.
• Opportunities for professional growth and development.
• A collaborative work environment.
• Fulltime 37.5 Hour 5 day Week
• This is an in-office Job.

How to Apply:

If you’re passionate about fashion and eager to help shape Dervans Fashions Loughrea online presence, send your CV and a cover letter here with the subject line “Online Sales & Social Media Coordinator Application.”

Dervan’s Fashions, Main Street, Loughrea | Facebook: dervansfashions | Instagram: dervansfashions | Website: dervansfashions.ie

Discover Loughrea is brought to you by Loughrea Chamber of Commerce, supporting businesses and community locally.