Naomh Breandan Credit Union seek part-time Member Services Officer/Teller

Naomh Breandan Credit Union seek part-time Member Services Officer/Teller

Naomh Breandan Credit Union Loughrea is inviting applications for the role of Member Services Officer/Teller, working on Saturdays, and on occasion, depending on the business needs of the credit union, to provide relief cover for leave and other absences. This is an excellent opportunity to join a progressive and successful community Credit Union.

Reporting directly to the Deputy Manager, the Member Services Officer/Teller provides an efficient service to members of Naomh Breandan Credit Union and is accountable for carrying out a range of administrative and operational activities within authorised limits that contribute to the effective running of the credit union, including responsibility for member services and transactions, cash handling and reconciliations, foreign exchange and general office duties.

The role will also involve working in other areas of the business from time to time, including online services, lending, credit control, business development, and anti-money laundering and data protection compliance.

The successful candidate will:

• Take pride in delivering superior and high-quality member service in line with the credit union’s culture and values;
• Have excellent written and verbal English;
• Be responsive and prompt, following through on tasks, member requests and/or complaints in a timely manner;
• Be flexible and willing to work in various areas of the business
• Take ownership of a problem if it arises, taking personal responsibility for its resolution.
• Demonstrate attention to detail and accuracy in approach, striving to meet performance standards.
• Approach daily tasks with energy, engagement and enthusiasm.
• Carry out activities in an orderly and well-structured manner.
• Maintain accurate and up-to-date information.
• Voluntarily put forward suggestions for improvements.
• Possess good IT skills, and will have experience of using a variety of software packages, such as Microsoft Word, Outlook, Excel, etc.
• Have good communication and interpersonal skills, including good telephone skills;
• Be a team player, who enjoys working with both colleagues and in a customer-facing role
• Have prior experience working in a frontline role within a credit union or similar financial services institution (this would be an advantage).
• Be educated to at least Leaving Certificate level (or equivalent experience)
• Be willing to undertake training to achieve ‘minimum competence’ requirements, as set by the Central Bank of Ireland for the credit union sector, which may be amended from time to time.

How to Apply:

• Applicants should clearly state the reference number for the position i.e.: MSOPT2021
• Applications should include a cover letter and CV and can be sent by email to the following address: info@naomhbreandancu.ie.
• Closing Date for Applications: 11th February 2022
• To access the credit union privacy notice, please visit: www.naomhbreandancu.ie

Canvassing will disqualify

Naomh Breandan Credit Union is an equal opportunities employer

Naomh Breandan Credit Union, Dunkellin Street, Loughrea, Co. Galway.
Phone: 091 841773/091 847139 | info@naomhbreandancu.ie
Web: naomhbreandancu.ie | Facebook: naomhbreandancu

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